Tools to Keep Online Play in Perfect Harmony
Discover tools to find balance with your play, help you set limits, monitor your activity, and more.
Ready for a little breather?
Even the most confident players know when it’s time to hit pause. When you play lottery games online, our Cool-Off tool lets you do just that! It’s your personal timeout button, preventing you from playing or adding funds for a brief, set period. Just log in at nclottery.com/SignIn, head over to My Account, then Responsible Gaming, and click on Cool-Off. Don’t worry, you’ll still have full access to your account and can withdraw funds whenever you want to.
Monitor your game, master your play.
Hey, you savvy player you, you can know your numbers and easily keep tabs on your win/loss record. It’s super smart to know where you stand, and we make it easy to get your personal statement. Head over to My Account, then Online Play History, and click on Transactions, scroll down and click on the Online Activity Summary and request your report. Knowledge is power, right?
You’re in charge, and that includes your budget!
When you play lottery games online, you’ve got the power to set your own deposit limits. Head back over to My Account, click Deposit Limit under Responsible Gaming, and pick the limit that’s right for you. Need to scale back a bit? That change takes effect immediately – no waiting. If you’re looking to deposit a little more, we’ll give it 48 hours to kick in, just to make sure it’s a mindful choice.
Draw a line and never cross it.
Playing smart means knowing your boundaries, and our loss limit tool helps you draw that line with confidence. When you play online, you can set a cap on losses. Head over to My Account, select Daily Loss Limit, enter your desired amount, and hit submit. It’s a fantastic way to ensure you’re always playing within your comfort zone.
Ready for a full stop?
When you play lottery games online, you have the option to exclude yourself from playing. Whether you need a temporary step back or a permanent break, it’s totally up to you. Back in My Account, under Responsible Gaming, click Self-Exclusion, and make your choice from there. Want to know more about taking this step? Our NCEL Online Play Support Center is here for you. Just give them a call at 1-866-934-0289.
How to Check Remaining Prizes on Scratch-Off Tickets
Oooooo, so many fun scratch-offs. Not sure which one to pick? Before you play, you can see how many prizes are left and the odds of winning.